![]() Windows automatically configures the device.Ģ) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.ĥ) From the list, run the Optical Drive Test. Use a lower (4x) burning speed, and confirm the burning session closed upon completion.Ģ) In Windows, search for and open Device Manager.ģ) Double-click DVD/CD-ROM drives to expand the category.Ĥ) Right-click the drive name, and then select Uninstall device or Uninstall.ĥ) Click Uninstall or similar to confirm the uninstall.Ħ) Close all open programs, and then restart the computer. Go to DVD playback options for Windows (in English) for more information.ĭiscs burned on a different computer do not play: Burn the disc again using another brand of blank disc. CD ROM READER NOT WORKING MOVIEIf supported, install compatible movie playback software. If all discs of the same type do not play, make sure the drive supports that disc type.īlu-ray or DVD movie discs do not play: Make sure the drive supports the disc type. Test several different disc types: Load CDs and DVDs that are known to work in other disc players. If there is significant damage to the playing surface, replace the disc. Even though there are options to buy a solution like the UltraBase, a full dock or simply an external CD-ROM drive 1, this is not the cheapest option and might not always be necessary.Also, with some external CD-ROMs the problem might arise that the ThinkPad is not able to boot from them. The sfc /scannow command (System File Checker) scans the integrity of all protected Windows system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible.Hi to the HP Support Community. I'd be happy to assist you with the CD/ DVD drive.Ĭheck the disc for damage and confirm the disc is compatible with your computer.Ĭlean the disc and check for damage: Clean any dust or smudges from the disc with filtered water and a lint free cloth. the whole X series) come without a CD-ROM drive by default. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ ![]() You may need to delete upper and lower filter registry entries under CD ROM READER NOT WORKING DRIVERWindows successfully loaded the device driver for this hardware but cannot find the hardware device. ![]() Windows cannot load the device driver for this hardware. However, if the CD-ROM does not work, refer to the next and final possibility. If the CD-ROM does work from MS-DOS, this indicates there is a Windows corruption issue. CD ROM READER NOT WORKING DRIVERSAn alternate driver may be providing this functionality. If you attempted the recommendations above, try booting from a Windows 98 diskette or another bootable diskette with CD-ROM drivers to see if the CD-ROM works from MS-DOS. However, the cost of repairs is often the same as the cost of a new blu-ray player, and since everyone likes the. ![]() (Code 31)Ī driver (service) for this device has been disabled. If your CD player motor is not spinning, chances are that it has quit working and your prized high-end CD player has the option of either being repaired at a service centre or ending up in landfill. The device is not working properly because Windows cannot load the drivers required for this device. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. Your CD drive or DVD drive is missing or is not recognized by Windows or other programs The other issue with many drives is that the Region Code must be set on them in order to read newer windows 7 / 8 / 10 dvd media as they are region encoded. If the SATA Operation is set to ATA the DVD will not function. The DVD Drives only work when the system is set to AHCI in sata operation.
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